Frequently Asked Questions - Information Technology

Computer requirements are for both traditional and AIM/Online Programs:

  • IBM-compatible computer
  • Windows XP or later
  • Office 2007 Professional - Will be sent to students before first class
  • 1 GHz CPU or higher
  • 512 MB RAM
  • 4 GB hard drive space minimum
  • Internet access (high speed Internet recommended) *For Online Students
  • Internet Explorer 8.0 or later
  • 12X CD-ROM
  • Sound card and speakers
  • 1024x768 or higher resolution monitor
  • Email

Make sure you have had your machine properly connected to our network by a Helpdesk technician.

No. Any device that can distribute OCU’s network is prohibited. Therefore any device that has a wireless distribution or sharing feature must be disabled while on OCU’s campus. Any other devices that seek to bypass OCU’s internet filtering systems/firewall are strictly prohibited.

  • If you are using one of our Lab computers, make sure you are logged into the computer using "your" username/password.
  • If you are unsure if you are logged in, go ahead and log off, log in through Novell.
  • Aso make sure that you are printing to the correct printer.
  • Make sure that the printer is not out of paper.
  • If this doesn't resolve your issue, please contact the IT Helpdesk. (740) 420-5907.

This page is iPrism. Your login credentials are your Novell username and password. This page is what we use to verify that the individual is allowed to access OCUNet. Once you login to iPrism, you will be able to browse the web normally.

Go to the Helpdesk to add money to your printing account.
Make sure you have correctly logged into the machine with your username and password.

All devices are different, but the general information is usually the same. We use an IMAP connection. The incoming/outgoing mail server name is going to be mail.ohiochristian.edu . These instructions will primarily get you set up with most phones or devices. Note* Incoming Mail Server port #:143 & Outgoing Mail Server port #: 25

 

*Below are detailed instructions for iPhone users.

  1. Tap the iPhone Settings icon and go to Mail, Contacts, Calendars. Tap Add Account…

 

  1. Tap Other as that account type.  Tap Add Mail Account.  Enter your Name, email Address, and Password the Description will auto fill or you can add your own.

 

  1. Make sure and pick IMAP for the New Account type.  Your Name, email Address and Description should carry over from the previous set.  Under Incoming Mail Server and also for Outgoing Mail Server type mail.ohiochristian.edu for Host Name.  Type your email User Name and Password.  Once you have entered that information tap Next.  A message will appear at the top of the window that states Verifying this process could take several minutes and you will get a pop up about Using SSL tap Yes on the pop up.

 

  1. After a few minutes you will see a second pop up about Using SSL tap Yes on that pop also.  Finally, tap Save to finish setting up your OCU email.

 

Your username (User ID) is the first letter of your first name, followed by your last name. In cases where duplicate usernames occur, additional characters from your first name or additional numerical characters will be used. (For example, John Doe would be jdoe and Jane Doe may be jadoe, or jdoe1.)

Login to Novell Groupwise. Click on 'Options,' then 'Password.' Remember, passwords are case sensitive; make sure 'Caps Lock' isn't turned on.

Yes. You will need to login to SONISWeb and write down your SONIS ID number starting with the first two letters of your last name, added with a 7-digit code. This is your unique ID that you will need to know during your time at OCU. You will need to click print on the document. At our printer stations, you will need to type in your seven digit SONIS ID number in the EQUITRAC unit mounted on the wall, and hit "Enter".

To log into a workstation you will need a username and password. Your username is commonly your first initial of your first name, followed by your full lastname; it should also be the same username as your ANGEL, OCU Webmail , etc. Your password is initially your birthdate in six-digit birthday. (i.e. if you birthday is January 1, 1980, then your password is '010180').

 

If you need a password reset for any of your accounts, please contact our IT Help Desk at (740) 420-5907.