Frequently Asked Questions - Information Technology
Computer requirements for the online program are as follows:
- IBM-compatible computer
- Windows XP or later
- Office 2007 Professional - Will be sent to students before first class
- 500 MHz CPU or higher
- 256 MB RAM
- Internet access (high speed Internet recommended)
- Internet Explorer 7.0 or later
- 12X CD-ROM
- Sound card and speakers
- 1024x768 or higher resolution monitor
Make sure you have had your machine properly connected to our network by a Helpdesk worker.
Make sure you have connected your machine to a proper wall outlet or are connected through the OCUNet wireless connection.
Make sure that the printer is not out of paper. ALso make sure that you are printing to the correct printer. If this doesn't resolve your issue, please contact the helpdesk.
When swiping your card at the printer terminal it will display how much is left in your account.
Go to the Helpdesk to add money to your printing account.
Make sure you have correctly logged into the machine with your username and password.
Press CTRL+ALT+DEL to display the Novell NetWare Security window. Select the 'Change Password' button. Type your old and new passwords, confirm the new password, and select 'OK'.
Your username (User ID) is the first letter of your first name, followed by your last name. In cases where duplicate usernames occur, additional characters from your first name will be used. (For example, John Doe would be jdoe and Jane Doe would be jadoe.)
From the main webpage, choose 'Options,' then 'Password.' Remember, passwords are case sensitive; make sure 'Caps Lock' isn't turned on.