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Knowledge Base

Home 9 Blazertech 9 Knowledge Base
  • Computer Recommendations and Requirements
  • Contact, Hours and Service Level Agreements
  • Knowledge Base
    • How do I reset my password?
    • How To Access Your OCU Email Inbox
    • How To Use Screen Connect (Support)
    • Managing Users for the OCUBIC Network in the Meraki Dashboard
    • Sync Office 365 Group, Sharepoint and Teams files with your computer
    • Understanding Your OCU Accounts
    • WebEx Screen Sharing
  • Services
Account & ID Management

How do I reset my password?
Understanding Your OCU Accounts
Update Your Security Information

Application Services

Active Directory

Organizational Charts in Vision
Viewing Organizational Information in Outlook and Teams

Microsoft Office 365

How to Uninstall Microsoft Office from a PC
How to use Office on a Chromebook
Install Microsoft Office
Microsoft Office Cheat Sheets
Microsoft Office 365 Quick Starts

Microsoft Groups

Create an Office 365 Group in Outlook

Microsoft To-Do

Using Siri with Microsoft To-Do

Microsoft OneDrive

How to Upload Files to OneDrive
Sync Office 365 Group, Sharepoint and Teams files with your computer

Outlook/Email

Adding your OCU Calendar to Other Calendar Apps
How To Access Your OCU Email Inbox
How to Prevent Email Forwarding
How to Share a Distribution List With Others (Outlook)
How to Share your Outlook Calendar
Mark email as Private
Mass Emailing Guidelines
Share a contact group or distribution list with others
Shared Mailboxes
Viewing Organizational Information in Outlook and Teams

Sonis

How to Check Your Class Schedule
Sonis Former Student Login
Updating Your Bio Information

Campus Network

Wireless Network (WiFi)

Printing

How to Add an OCU Printer
How to Remove a Printer from Your PC

IT Policies

Entertainment Devices
Equipment Reservations

Acceptable Use Policy (2.9 MB .pdf download)
Sensitivity Labeling Definitions (217.8 KB .pdf download)

Sonis

Sonis Documentation

Resources

Clearing Cache and Cookies in Various Browsers
Submitting a Service Request

Best Practices

File Management: Saving and Organizing Your Files
Logitech Issues
Verification of Student Identity

Teleconferencing

How to Schedule a Webex Meeting in Outlook With Alternate Hosts
Joining A WebEx (Personal Room) Meeting
WebEx Devices on Campus
Webex Polls
WebEx Screen Sharing

Vonage

Vonage Mobile App Basics

Miscellaneous

How To Use Screen Connect (Support)
Managing Users for the OCUBIC Network in the Meraki Dashboard

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